FAQ

Frequently Asked Questions

What does Moroccolore sell?

Moroccolore sells downloadable digital ebooks focused on Moroccan culinary culture, food traditions, and food heritage.

Are the products physical books?

No. All products are digital ebooks. No physical product will be shipped.

What format are the ebooks?

Our ebooks are delivered in PDF format unless stated otherwise on the product page.

When will I receive my ebook?

After successful payment, your ebook will be made available automatically through the store’s digital delivery system.

What should I do if I cannot access my ebook?

Please contact support@moroccolore.com with your order number and the email address used for purchase.

Can I share or resell the ebook?

No. Ebooks are for personal use only and may not be copied, shared, redistributed, or resold.

Are the ebooks recipe books?

No. Our ebooks are not recipe books. They focus on Moroccan culinary culture, traditions, food practices, and cultural context.

Some recipes or food preparations may be mentioned when relevant, but the ebooks are not sold as step-by-step recipe books.

Can I get a refund?

Due to the digital nature of our ebooks, all sales are final once the digital product has been delivered, accessed, downloaded, or made available. Refunds may only be considered in limited cases, such as duplicate payment, incorrect file delivery, or a confirmed technical issue preventing access.